Privacy Policy

Last updated July 2026

Midwest Refrigeration & Appliance Inc. (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you contact us or request service, how we use it, and the choices you have.

Information we collect

When you submit our service-request form we collect the information you provide — your name, phone number, email address, appliance type, and any scheduling details. We also collect basic technical data (such as pages visited) to operate and improve the site.

How we use your information

We use your information to respond to your request, schedule and confirm service appointments, provide customer support, and send service-related updates you have asked to receive. We do not sell your personal information.

SMS / text messaging

If you check the SMS consent box on our service-request form, you consent to receive recurring text messages from Midwest Refrigeration & Appliance Inc. related to appointment scheduling, confirmations, and service updates. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are not shared with any third parties. We may share information with service providers (such as our messaging and hosting providers) only as needed to deliver these messages and operate the site, and never for their own marketing.

Data retention

We retain contact and service information for as long as needed to provide our services and meet legal and record-keeping obligations, then delete or anonymize it.

Your choices

You can opt out of text messages at any time by replying STOP. To request access to, correction of, or deletion of your information, contact us using the details below.

Contact us

Midwest Refrigeration & Appliance Inc.
Serving Naperville and the greater Chicagoland suburbs, IL
Phone: 630-809-5032
Email: info@midwestrefrigerationandappliance.com